🤖 AI Summary
WALL STREETで人工知能(AI)による雇用削減が増加しています。バンク・オブ・アメリカ、Citi、ウェルズ・ファーゴなどの大手金融機関は、利益を伸ばす一方で職員の数を減らし、業務の自動化も進めています。
ニューヨーク・タイムズの報道によると、「バックオフィス」(勤務時間外や法定遵守等の書類作成)から「フロントオフィス」(大口顧客向けの複雑な金融取引策定)まで、AIが雇用削減と業務自動化に寄与していることが明らかになっています。
バンク・オブ・アメリカのBrian T. Moynihan最高経営責任者は、4ヶ月前に人工知能による雇用喪失を危惧する必要がないと言及していましたが、最近の第1四半期の報告では、「テクノロジー(特にAI)を活用して職員を削減」したと述べました。彼は「AIは私たちに新たな可能性を開く」と予想しています。
华尔街的对于人工智能将增强人类工作而非替代其工作的长期说法正逐渐被打破,这在当前季度财报中也有所体现。摩根大通、Citi、美国银行、高盛、摩根士丹利和 Wells Fargo 的联合利润达470亿美元,同比增长18%,同时削减了15,000名员工。
Citi宣布将通过其“生产力与效率之旅”计划裁员2万名员工。该行正在从Anthropic、谷歌、微软和OpenAI购买人工智能软件,用于自动阅读法律文件、批准账户开设、发送交易发票以及整理敏感客户数据等任务。据报道,最近的裁员包括参与“人工智能冠军和加速器”项目的多名员工。
大银行高管们不像硅谷高管那样明确声明人工智能会消除工作,但显然已经在削减人力成本并推进自动化流程方面采取了行动。
Firms like Bank of America, Citi, Wells Fargo, and others are reporting strong profits while reducing head count and automating more work. "All of them credited A.I. to some degree ... in areas ranging from the so-called back office, where tens of thousands of employees fill out paperwork to comply with various laws and regulations, to the front office, where seven-figure salaried professionals put together complicated financial transactions for corporate clients," reports the New York Times. From the report: Less than four months ago, Bank of America's chief executive, Brian T. Moynihan, volunteered in a TV interview what he would say to his 210,000 employees about the chance of artificial intelligence replacing human work. "You don't have to worry," he said. "It's not a threat to their jobs." Last week, after Bank of America reported $8.6 billion in profit for the first quarter -- $1.6 billion more than the same period a year earlier -- Mr. Moynihan struck a different tone. The bank's bottom line, he said, was helped by shedding 1,000 jobs through attrition by "eliminating work and applying technology," which he repeatedly specified was artificial intelligence. He predicted more of that in the months and years to come. "A.I. gives us places to go we haven't gone," Mr. Moynihan said.
The veneer of Wall Street's longstanding assertion -- that A.I. will enhance human work, not replace it -- is rapidly peeling away, as evidenced by the current quarterly earnings season. JPMorgan Chase, Citi, Bank of America, Goldman Sachs, Morgan Stanley and Wells Fargo racked up $47 billion in collective profits, up 18 percent, while shedding 15,000 employees. All of them credited A.I. to some degree with helping cut jobs and automate work in areas ranging from the so-called back office, where tens of thousands of employees fill out paperwork to comply with various laws and regulations, to the front office, where seven-figure salaried professionals put together complicated financial transactions for corporate clients.
Unlike executives in Silicon Valley, few major financial figures are stating outright that A.I. is eliminating jobs. Citi, for example, has pledged to shrink its work force by 20,000 people through what one executive described to financial analysts last week as the company's "productivity and efficiency journey." The bank is paying for A.I. software from Anthropic, Google, Microsoft and OpenAI, to automatically read legal documents, approve account openings, send invoices for trades and organize sensitive customer data, among other tasks, according to public statements by bank executives and two people familiar with Citi's systems. Among the recent job cuts at Citi were scores of employees who were part of the bank's "A.I. Champions and Accelerators" program, according to the two people, who were not permitted by the bank to speak publicly. The program involves Citi employees who perform their day jobs while also working to persuade their colleagues to adopt A.I. technologies.
Read more of this story at Slashdot.