Amazon is Ending Its Palm ID System for Retail, Amazon One, as It Closes Physical Stores

2026年1月29日 06:22

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**要約（日本語）**

- **Amazon Oneのサービス終了**
- Amazonは、店舗向けの手掌認証システム「Amazon One」を2026年6月3日をもって終了することを発表。
- 終了の理由は「顧客利用が限定的だった」ためで、サービス停止後はすべての利用者データを安全に削除する。

- **実店舗事業の縮小と連動**
- 同時に、全米のAmazon Go・Amazon Fresh店舗（計72店）をすべて閉店する方針を示した。
- 今後はWhole Foods Marketへの注力と、Amazon.com経由の食料品配達にリソースをシフトする。

- **Amazon Oneの概要**
- 2020年に導入され、会員が手のひらをかざすだけで店内入店や支払いができる仕組み。
- 主に「Just Walk Out」技術と組み合わせ、レジ不要で買い物できる体験を提供していたが、利用者が伸びなかった。

**結論**
Amazonは実店舗実験の大幅な見直しの一環として、手掌認証サービスと多くの実店舗を閉鎖し、デジタル・物流中心の事業へと再集中する方針です。

Amazon is discontinuing its Amazon One palm recognition ID system for stores later this year, the company informed users. From a report: The company will discontinue Amazon One services at retail businesses on June 3, 2026, according to a support page for the service and email messages to customers. "In response to limited customer adoption, we're discontinuing Amazon One, our authentication service for facility access and payment," an Amazon spokesperson said. "All customer data associated with Amazon One will be securely deleted after the service ends." The move coincides with a sweeping pullback from Amazon's physical retail experiments. Amazon announced Tuesday that it's closing all of its Amazon Go and Amazon Fresh locations, a total of 72 stores nationwide, concentrating its efforts instead on its Whole Foods Market locations and grocery delivery from Amazon.com. Amazon One launched in 2020 as a way to help speed up in-store entry and payments, identifying customers who opted-in and eliminating the need for them to present a credit card to pay. It often worked in conjunction with the company's Just Walk Out technology, which uses cameras and sensors to let customers avoid using a checkout line.

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