Twitter is building a new division for "all things blockchain at Twitter," called Twitter Crypto, and has hired Tess Rinearson as the team's engineering lead to "set the strategy for the future of crypto at (and on) Twitter," the company said in a release Wednesday. From a report: "First, we'll be exploring how we can support the growing interest among creators to use decentralized apps to manage virtual goods and currencies, and to support their work and communities," Rinearson said on Twitter. "Looking farther ahead, we'll be exploring how ideas from crypto communities can help us push the boundaries of what's possible with identity, community, ownership and more." She added that her team would be working closely with Bluesky, an independent Twitter-funded effort to create a decentralized social network standard.

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Twitter is publicly sharing research findings today that show that the platform's algorithms amplify tweets from right-wing politicians and content from right-leaning news outlets more than people and content from the political left. From a report: The research did not identify whether or not the algorithms that run Twitter's Home feed are actually biased toward conservative political content, because the conclusions only show bias in amplification, not what caused it. Rumman Chowdhury, the head of Twitter's machine learning, ethics, transparency and accountability team, called it "the what, not the why" in an interview with Protocol. "We can see that it is happening. We are not entirely sure why it is happening. To be clear, some of it could be user-driven, people's actions on the platform, we are not sure what it is. It's just important that we share this information," Chowdhury said. The META team plans to conduct what she called a "root-cause analysis" to try to discover the "why," and that analysis will likely include creating testable hypotheses about how people use the platform that could help show whether it's the way users interact with Twitter or the algorithm itself that is causing this uneven amplification. Twitter didn't define for itself what news outlets and politicians are "right-leaning" or belong to right-wing political parties, instead using definitions from other researchers outside the company. The study looked at millions of tweets from politicians across seven countries and hundreds of millions of tweets of links from news outlets, not tweets from the outlets themselves.

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Twitter will let users send and receive tips using Bitcoin as part of a broader push to help users make money from the service. From a report: Twitter also said Thursday that it's looking into authenticating users' nonfungible tokens -- digital goods ranging from high art to pictures of digital apes. Some users already showcase NFTs on their profiles, but there's no easy way to authenticate if the person displaying a picture actually owns it. "There's this growing interest among creators to use apps that run on the blockchain," said Esther Crawford, a product executive building Twitter's creator features. "We want to help creators participate in the promise of an evolving decentralized internet directly on Twitter." The updates are part of a strategy at Twitter to court creators by giving them more ways to share their work on the service, and more ways to make money. Twitter has offered a tipping feature for months, but it has been in a limited test. On Thursday, the company said it's rolling out tipping globally. The company also offers some creators a subscription tool, called Super Follows, which lets them charge others on the service for exclusive content.

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Twitter on Monday said it has agreed to pay $809.5 million to settle a class action lawsuit that accused the social network of violating securities laws by misleading investors about its prospects for growth. CNET reports: The settlement stems from a 2016 lawsuit that alleged Twitter and its executives misled shareholders in November 2014 about user growth, promising an increase in monthly active users to 550 million in the "intermediate" term and more than a billion "over the longer term." But Twitter's user growth remained flat, causing steep declines in its stock price, according to the lawsuit. Twitter stopped reporting monthly active users in April 2019 (at last count it reported 330 million). The company now looks at daily users who see ads as its key metric. In July, Twitter reported that its mDAU, or monetized daily active users, grew to 206 million for the quarter that ended in June. The user growth helped the company, which makes most of its revenue from ads, post a 74% increase in quarterly revenue, to $1.19 billion. The settlement agreement, which doesn't include any admission of wrongdoing by Twitter, is subject to court approval.

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Twitter has again restarted its account verification process, the company said on Monday. TechCrunch reports: Since launching the revamped verification program this spring, Twitter had hit a few snags which have forced it to shut down verifications more than once. The most recent of these pauses was announced on August 13, when the company said it need to make improvements to both the application and review process. [...] Now, Twitter says users who are looking to be verified should keep checking their account settings screen for access to the in-app application. It didn't detail what, specifically had changed -- but hopefully the system will now remain open for good.

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Twitter debuted a new product called Safety Mode that will automatically block users who are being aggressive or hateful toward another person in an effort to help reduce harassment. From a report: The social networking company said it will use automated technology to look at the content of a tweet and "the relationship between the Tweet author and replier" to determine if a block is warranted. Twitter previously introduced the feature during an Analyst Day presentation in February. If the company detects that one user is "using potentially harmful language -- such as insults or hateful remarks -- or sending repetitive and uninvited replies or mentions," it will automatically block the offending user on behalf of the targeted person, Twitter said Wednesday in a blog post. Automatic blocks last for seven days. The goal is to stop "overwhelming and unwelcome interactions that can interrupt" a user's experience, the company said in the post.

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On Wednesday, Twitter unveiled a new design that includes a new font, called Chirp, and higher-contrast colors. "Almost immediately, users began to complain -- with many saying the new font gave them headaches," reports CNET. From the report: "Today, we released a few changes to the way Twitter looks on the web and on your phone," a tweet from Twitter Design reads. "While it might feel weird at first, these updates make us more accessible, unique, and focused on you and what you're talking about." Twitter's Derrit DeRouen posted an entire thread about why the company felt a need to develop its own typeface, writing that, "for everyday use it must be sharp and legible (with good density), but with personality and distinctiveness." But some found Chirp harder to read. "PLEASE PLEASE PLEASE let us change the font back," said one Twitter user. "It's incredibly difficult for me to read with, and it physically hurts to look at it." Said another, "It looks like the letters are doing the wave, I hate it." A number of Twitter users made the same point: The new font is giving them headaches. "The new Twitter font has cured my addiction to this bird app because i actually can't scroll without getting a headache now," wrote one user. "Read tweets with Twitter's new font and get a headache," one person wrote. "Then maybe you'll close your eyes out of frustration and eventually fall asleep." A Twitter spokesperson told CNET, "We tested the font and found that while it does take people a little time to get used to it, overall they like the change. We're listening to feedback about the font and will continue to improve it."

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An anonymous reader quotes a report from the BBC: A Twitter image-cropping algorithm prefers to show faces that are slimmer, younger and with lighter skin, a researcher has found. Bogdan Kulynyc won $3,500 in a Twitter-organized contest to find biases in its cropping algorithm. Earlier this year, Twitter's own research found the algorithm had a bias towards cropping out black faces. The "saliency algorithm" decided how images would be cropped in Twitter previews, before being clicked on to open at full size. But when two faces were in the same image, users discovered, the preview crop appeared to favor white faces, hiding the black faces until users clicked through. As a result the company revised how images were handled, saying cropping was best done by people. The "algorithmic-bias bounty competition" was launched in July -- a reference to the widespread practice of companies offering "bug bounties" for researchers who find flaws in code -- with the aim of uncovering other harmful biases. And Mr Kulynyc, a graduate student at the Swiss Federal Institute of Technology in Lausanne's Security and Privacy Engineering Laboratory, discovered the "saliency" of a face in an image could be increased -- making it less likely to be hidden by the cropping algorithm -- by "making the person's skin lighter or warmer and smoother; and quite often changing the appearance to that of a younger, more slim, and more stereotypically feminine person". Awarding him first prize, Twitter said his discovery showed beauty filters could be used to game the algorithm and "how algorithmic models amplify real-world biases and societal expectations of beauty." Second prize went to Halt AI, a female-founded University of Toronto start-up Twitter said showed the algorithm could perpetuate marginalization in the way images were cropped. For example, "images of the elderly and disabled were further marginalized", the company said. Taraaz Research founder Roya Pakzad won third prize for an entry that showed the algorithm was more likely to crop out Arabic text than English in memes.

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Twitter has suspended Rep. Marjorie Taylor Greene's account for one week following another violation of the platform's rules, the company said Tuesday. From a report: Greene tweeted on Monday that the Food and Drug Administration "should not approve the covid vaccines." She also claimed the vaccines were "failing" and that they were ineffective at reducing the virus's spread. In response, Twitter labeled the tweet as misleading and prevented Greene from tweeting for one week. The tweet, a company spokesperson said, "was labeled in line with our COVID-19 misleading information policy. The account will be in read-only mode for a week due to repeated violations of the Twitter Rules."

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Twitter is now complying with India's new IT rules, New Delhi told a court Tuesday, in a move that is expected to ease months-long tension between the American social media network and the government of the key overseas market. From a report: A lawyer representing the Indian government told the Delhi High Court that Twitter's recent steps -- appointment of chief compliance officer, nodal contact person and resident grievance officer in the country -- have made the social network "prima facie" compliant with the new law. India's new IT rules, which were unveiled in February this year, mandates significant social media firms, among other things, to appoint officials to address on-ground concerns in the country.

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An anonymous reader quotes a report from Reuters: Twitter saw a surge in government demands worldwide in 2020 to take down content posted by journalists and news outlets, according to data released by the social media platform. In its transparency report published on Wednesday, Twitter said verified accounts of 199 journalists and news outlets on its platform faced 361 legal demands from governments to remove content in the second half of 2020, up 26% from the first half of the year. Twitter ultimately removed five tweets from journalists and news publishers, the report said. India submitted most of the removal requests, followed by Turkey, Pakistan and Russia. India topped the list for information requests by governments in the second half of 2020, overtaking the United States for the first time, the report said. The company said globally it received over 14,500 requests for information from July 1 to Dec. 31, and it produced some or all of the information in response to 30% of the requests. Such requests can include governments or other entities asking for the identities of people tweeting under pseudonyms. Twitter also received more than 38,500 legal demands to take down various content, down 9% from the first half of 2020, It complied with 29% of the demands. In the updated transparency report, Twitter said the number of impressions, or views of a tweet, that violated Twitter's rules accounted for less than 0.1% of the total global views in the second half of 2020, the first time the platform has released such data.

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Twitter no longer enjoys the liability protection against user-generated content in India, the government said in a court filing this week as tension escalates between the two over the South Asian nation's new IT rules. From a report: In a court filing on Monday, New Delhi said Twitter has lost its immunity in India after the American social network failed to comply with the new local IT rules, which were unveiled in February and went into effect in late May. Experts have said in recent weeks that the Indian court -- and not the Indian government -- holds the power to decide whether Twitter gets to keep its safe harbor protections in the world's second largest internet market. Internet services enjoy what is broadly referred to as "safe harbor" protection that say that tech platforms won't be held liable for the things their users post or share online. If you insult someone on Twitter, for example, the company may be asked to take down your post (if the person you have insulted has approached the court and a takedown order has been issued) but it likely won't be held legally responsible for what you said or did. Without the protection, Twitter -- which according to mobile insight firm App Annie, has over 100 million users in India -- is on paper responsible for everything those users say on its platform.

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An anonymous reader quotes a report from TechCrunch: Twitter has a history of sharing feature and design ideas it's considering at very early stages of development. Earlier this month, for example, it showed off concepts around a potential "unmention" feature that would let users untag themselves from others' tweets. Today, the company is sharing a few more of its design explorations that would allow users to better control who can see their tweets and who ends up in their replies. The first of the new ideas builds on work that began last year with the release of a feature that allows an original poster to choose who's allowed to reply to their tweet. Today, users can choose to limit replies to only people mentioned in the tweet, only people they follow, or they can leave it defaulted to "everyone." But even though this allows users to limit who can respond, everyone can see the tweet itself. And they can like, retweet or quote tweet the post. With the proposed Trusted Friends feature, users could tweet to a group of their own choosing. This could be a way to use Twitter with real-life friends, or some other small network of people you know more personally. Perhaps you could post a tweet that only your New York friends could see when you wanted to let them know you were in town. Or maybe you could post only to those who share your love of a particular TV show, sporting event or hobby. Twitter says the benefit of this private, "friends only" format is that it could save people from the workarounds they're currently using -- like juggling multiple alt accounts or toggling between public to protected tweets. Another new feature under consideration is Reply Language Prompts. This feature would allow Twitter users to choose phrases they don't want to see in their replies. When someone is writing back to the original poster, these words and phrases would be highlighted and a prompt would explain why the original poster doesn't want to see that sort of language. For instance, users could configure prompts to appear if someone is using profanity in their reply. The feature wouldn't stop the poster from tweeting their reply -- it's more a gentle nudge that asks them to be more considerate. The third, and perhaps most complicated, feature is something Twitter is calling "Facets." This is an early idea about tweeting from different personas from one account. The feature would make sense for those who often tweet about different aspects of their lives, including their work life, their side hustles, their personal life or family, their passions and more. Unlike Trusted Friends, which would let you restrict some tweets to a more personal network, Facets would give other users the ability to choose whether they wanted to follow all your tweets, or only those about the "facet" they're interested in. This way, you could follow someone's tweets about tech, but ignore their stream of reactions they post when watching their favorite team play. Or you could follow your friend's personal tweets, but ignore their work-related content. And so on.

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CBS News reports: A mysterious and puzzling email with the subject line of "Integration Test Email #1" landed in the boxes of some HBO Max subscribers on Thursday. Just hours later, the company said that the message was intended to be an empty test email, and "yes, it was the intern." The unnamed intern quickly became the new star of HBO Max on social media, as hundreds of encouraging messages poured in to reassure the intern that mistakes happen, in all phases of careers... And instead of subscribers responding with angry messages about an inconvenience, they used the opportunity to tell their own stories of work snafus... One individual wrote about how they "once globally took down Spotify." It almost happened twice," they wrote. "...You managed to find something broken in the way integration tests are done. It's a good thing and will help improve things...." "When I was 25 I made a PDF assigning each employee to the Muppet they reminded me of the most," another wrote. "I meant to send it to my work friend, but I accidentally sent it to the entire company. My supervisor (Beaker) wanted to fire me, but the owners (Bert & Ernie) intervened." Dozens of news outlets, from the Huffington Post to media wire services, soon began covering the funny stories shared in support: "Don't feel bad Integration Test Email #1 intern...when I was an intern once I accidentally powered off every device during a complicated laser experiment at MIT.""In the first month of my new HR job with a major defense contractor, I sent out an email about shirt orders that included the division president and several corporate leaders. Title of email: Your Shit is in the HR Office..." But my favorite reply of all? "Dear intern, welcome to Systems Engineering." Share your own thoughts and stories of support in the comments...

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Twitter has "deliberately" defied and failed to comply with India's new social media rules, according to the country's technology minister Ravi Shankar Prasad. Reuters reports that the rules, which became effective in late May, make social media companies "more accountable to legal requests for swift removal of posts and sharing details on the originators of messages. The rules also require big social media companies to set up grievance redressal mechanisms and appoint new executives to coordinate with law enforcement." A senior government official told Reuters that Twitter may no longer be eligible to seek liability exemptions as an intermediary or the host of user content in India due to its failure to comply with new IT rules. "There are numerous queries arising as to whether Twitter is entitled to safe harbour provision," Prasad tweeted. "However, the simple fact of the matter is that Twitter has failed to comply with the Intermediary Guidelines that came into effect from the 26th of May." Twitter, Prasad added, had chosen the "path of deliberate defiance when it comes to the Intermediary Guidelines." Twitter did not respond to a request for comment though it said on Monday it was keeping India's technology ministry apprised of the steps it was taking. "An interim Chief Compliance Officer has been retained and details will be shared with the Ministry directly soon," it said. "Twitter continues to make every effort to comply with the new guidelines. New Delhi-based digital advocacy group Internet Freedom Foundation said it was only up to courts, and not the government, to decide whether companies such as Twitter remained intermediaries for alleged non-compliance such as appointment of executives.

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Florida's fired Department of Health data manager Rebekah Jones has been "permanently suspended" from Twitter, "for violations of the Twitter Rules on spam and platform manipulation," a Twitter spokesperson tells Slashdot. Florida's Sun-Sentinel reports: Jones, a former Department of Health data manager fired for alleged insubordination, emerged as a political lightning rod as COVID-19 cases spiked in Florida last year. Supporters see her as a whistleblower speaking truth to power and exposing an effort by the state to paint a rosier picture of the pandemic. Her detractors say she has peddled disinformation for her own financial benefit, unfairly casting doubt on the reliability of Florida's COVID-19 statistics... Jones helped to build the state's online coronavirus dashboard in the early days of the pandemic. In May 2020, she was fired from her post at the Florida Department of Health, where she was manager of Geographic Information Systems. Jones said her bosses pressured her to manipulate statistics to justify reopening the state amid lockdown. In an article Monday Forbes investigated "the curious case of Rebekah Jones' suspension," citing a researcher who specializes in Twitter fraud: There was clearly a concentrated surge in new follower activity... What is not known is whether Rebekah Jones purchased the followers herself, or whether it was a false-flag campaign meant to discredit her (someone else purchased the followers and directed them at her account to make it appear she broke Twitter's rules). Nearly 21,000 followers were added in a short amount of time... Following up with Twitter's spokesperson, Slashdot asked them about Forbes' theory, and whether they had evidence that Jones herself (and not one of her detractors) had perpetrated the surge in follower activity. Twitter's response? "We have nothing further to add beyond what I shared." Jones had already attained more than 400,000 followers, reports the Washington Post. But they also note that her suspension is now being celebrated on Twitter by Florida governor DeSantis's press secretary, "who was hired after she wrote an article calling Jones's claims 'a big lie.'" DeSantis's office also pointed to an April Twitter thread from a prominent disinformation researcher alleging that an app has surreptitiously directed thousands of users to follow a number of accounts, including Jones's. Jones responded to the researcher, according to a screenshot, with a tweet saying: "This is insane." "I've never heard of this app," she wrote. Jones has since opened a new account on Instagram named "insubordinatescientist".

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An anonymous reader quotes a report from TechCrunch: Twitter disclosed on Monday that it blocked four accounts in India to comply with a new legal request from the Indian government. The American social network disclosed on Lumen Database, a Harvard University project, that it took action on four accounts -- including those of hip-hop artist L-Fresh the Lion and singer and song-writer Jazzy B -- to comply with a legal request from the Indian government it received over the weekend. The accounts are geo-restricted within India but accessible from outside of the South Asian nation. (As part of their transparency efforts, some companies including Twitter and Google make requests and orders they receive from governments and other entities public on Lumen Database.) All four accounts, like several others that the Indian government ordered to be blocked in the country earlier this year, had protested New Delhi's agriculture reforms and some had posted other tweets that criticized Prime Minister Narendra Modi's seven years of governance in India, an analysis by TechCrunch found. The new legal request, which hasn't been previously reported, comes at a time when Twitter is making efforts to comply with the Indian government's new IT rules, new guidelines that several of its peers including Facebook and Google have already complied with. On Saturday, India's Ministry of Electronics and Information Technology had given a "final notice" to Twitter to comply with its new rules, which it unveiled in February this year. The new rules require significant social media firms to appoint and share contact details of representatives tasked with compliance, nodal point of reference and grievance redressals to address on-ground concerns. Last month, police in Delhi visited Twitter offices to "serve a notice" to Twitter's India head. Twitter responded by calling the visit a form of intimidation, and requested the government respect citizens' rights to free speech.

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Twitter unveiled its long-awaited subscription service, offering paying customers exclusive features for rescinding tweets and organizing posts as part of a push to ease the social network's dependence on advertising revenue. From a report: Dubbed Twitter Blue, the product will cost $2.99 a month for access to tools including the ability to "undo" a post before it goes out publicly, organize bookmarked tweets into folders, and more easily read long tweet threads. Subscribers will also get faster service for customer-support claims, can choose from new app colors and will have the ability to modify the Twitter app icon on iOS devices. The subscription model could help Twitter diversify its business at a time when the pandemic has underscored the risks of a heavy reliance on digital advertising. [...] The product suite is being pitched to the most prolific of Twitter's 200 million daily users, including journalists, social media managers and those who use the site as their primary news source, said Sara Beykpour, the product lead in charge of subscriptions. "Twitter Blue is aimed at customers who are our most engaged, our most passionate super users who really want to take their experience to the next level," said Beykpour, who declined to estimate the size of the target group. "There is something special about this cohort that we're really learning about."

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The Justice Department under President Trump secretly obtained a grand-jury subpoena last year in an attempt to identify the person behind a Twitter account dedicated to mocking Representative Devin Nunes of California, according to a newly unsealed court document. From a report: But Twitter fought the subpoena, as well as an associated gag order barring the company from talking about it publicly. Twitter executives raised skepticism about whether the Justice Department might be abusing federal criminal law-enforcement power to retaliate against a critic of Mr. Nunes, a Republican who is a close ally of Mr. Trump, in violation of the First Amendment. Ultimately, according to a person familiar with the matter, the Justice Department withdrew the subpoena this spring, after President Biden took office. What was going on behind the subpoena remains murky. The filing -- a motion to suppress the subpoena and lift the gag order that Twitter filed in March -- shows that the Justice Department sent the company a demand on Nov. 24 to provide identifying information about the user @NunesAlt. Twitter appears to have immediately been suspicious about the legitimacy of the request. The user of that account, the filing said, "appears to be engaged in clear First Amendment activity, discussing stances on current events, government policies and one elected official in particular -- Congressman Nunes." The filing provided examples of some of the account's tweets, such as a photograph of Mr. Nunes with text superimposed over his face: "Believe in conspiracy theories. Even if there is no evidence."

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Nasty replies on Twitter will require a little more thought to send. From a report: The tech company said it is releasing a feature that automatically detects "mean" replies on its service and prompts people to review the replies before sending them. "Want to review this before Tweeting?" the prompt asks in a sample provided by the San Francisco-based company. Twitter users will have three options in response: tweet as is, edit or delete. The prompts are part of wider efforts at Twitter and other social media companies to rethink how their products are designed and what incentives they may have built in to encourage anger, harassment, jealousy or other bad behavior. Facebook-owned Instagram is testing ways to hide like counts on its service.

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