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[Medium] Issues with Box AI
🤖 AI Summary
主要なポイント：
1. 開始時刻：2026年5月31日午後5:00 - 6:41
2. 影響範囲：Box WebアプリのAI機能（Box AI）
3. 問題原因：第三者AIプロバイダーの障害によるAIリクエストの失敗
4. 解決時刻：監視表明後、問題は解決し、全サービスが正常になりました。
5. 今後の対応：第三者的 Dependency のレビューとオペレーション実践の改善を検討しています。
Boxチームは引き続き改善に取り組んでおり、問題に関する追加情報を提供する準備ができています。
May 31, 19:25 PDT
Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
May 31, 18:49 PDT
Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for Box AI. We are continuing to monitor for any additional impact.
May 31, 18:16 PDT
Identified - Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
May 31, 17:58 PDT
Investigating - We are investigating an ongoing issue affecting Box AI. We will provide more information as soon as it is available.
