[Minor] Issues with Uploads
🤖 AI Summary
【キーポイント】
- 発生日時: 7月26日午後4時38分〜7月27日午後9時15分
- 影響対象: Boxウェブアプリケーション(アップロード/ダウンロード)
- 原因: データベースコンテントション
- 解決: 修正の適用とサービスレベルの回復
Boxは継続的にサービスを改善し、ユーザー体験を最善に提供することを目指しています。追加の質問があれば、いつでもご連絡ください。
Jul 27, 21:57 PDT
Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Jul 27, 21:22 PDT
Monitoring - Our team has taken steps to remediate this issue and is seeing improvements. We are continuing to monitor for any additional impact.
Jul 27, 21:02 PDT
Update - We are continuing to work on a fix for this issue.
Jul 27, 20:08 PDT
Identified - Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Jul 27, 19:58 PDT
Investigating - We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.