Sep 5, 01:00 PDT
Completed - The scheduled maintenance has been completed.

Sep 4, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 25, 01:11 PDT
Scheduled - Starting on Friday, September 4th, 2026 Box will be performing maintenance on Box Sign. The maintenance will begin at 11 PM PDT and is expected to complete by 1 AM PDT.

Box Sign may be briefly unavailable. Existing Box Sign data will not be affected.

After the maintenance concludes, users will be able to resume activity with Box Sign normally. We will also closely monitor the status of Box Sign throughout the maintenance and immediately thereafter. Updates on the maintenance as well as any changes in status will be shared through our status site, https://status.box.com.

Aug 25, 00:37 PDT
Resolved - After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Aug 25, 00:13 PDT
Monitoring - We are continuing to monitor for any additional impact.

Aug 25, 00:07 PDT
Identified - Our team has taken steps to remediate this issue and is seeing improvement for Downloads for users of Box Zones in the Asian region. We are continuing to monitor for any additional impact.

Aug 24, 23:53 PDT
Investigating - Our team is investigating an issue with Downloads. Users of Box Zones in Asian region may be unable to download files from Box. We will provide additional information as it becomes available.

Aug 24, 15:03 PDT
Resolved - After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Aug 24, 14:29 PDT
Update - Our team has taken steps to remediate this issue and is seeing improvement for the Upload service. We are continuing to monitor for any additional impact.

Aug 24, 14:29 PDT
Monitoring - Our team is investigating an issue with Uploads. Users may see errors or slowness when attempting to upload items to Box. We will provide additional information as it becomes available.

Aug 24, 14:29 PDT
Update - Our team has taken steps to remediate this issue and is seeing improvement for the Upload service. We are continuing to monitor for any additional impact.

Aug 24, 14:26 PDT
Identified - Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

Aug 24, 14:21 PDT
Investigating - Our team is investigating an issue with Uploads. Users may see errors or slowness when attempting to upload items to Box. We will provide additional information as it becomes available.