Aug 4, 11:52 UTC
Resolved - This incident has been resolved.

Aug 4, 11:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 4, 11:27 UTC
Investigating - We are currently investigating this issue.

Aug 4, 06:55 UTC
Resolved - This incident has been resolved.

Aug 4, 06:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 4, 06:16 UTC
Investigating - We are currently investigating this issue.

Aug 3, 15:29 UTC
Resolved - As of 15:20 UTC (8:20am PT), error rates on Claude Sonnet 5 have returned to baseline. This incident is resolved.

Aug 3, 15:13 UTC
Investigating - We are currently investigating this issue.

Aug 3, 14:17 UTC
Resolved - This incident has been resolved.

Aug 3, 13:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 3, 12:52 UTC
Investigating - We are currently investigating this issue.

Jul 31, 07:04 UTC
Resolved - This incident has been resolved.

Jul 31, 06:18 UTC
Investigating - We are currently investigating this issue.

Jul 30, 14:24 UTC
Resolved - This incident has been resolved.

Jul 30, 13:43 UTC
Investigating - We are currently investigating this issue.

Jul 30, 10:48 UTC
Resolved - This incident has been resolved.

Jul 30, 10:23 UTC
Update - We are also investigating issues with Opus 4.7 and Opus 4.5.

Jul 30, 10:03 UTC
Monitoring - As of 2:58 PT / 9:58 UTC the errors are back to baseline.

Jul 30, 08:33 UTC
Update - As of 01:33 PT / 08:33 UTC we are back to errors across all models.

Jul 30, 08:06 UTC
Update - As of 8:05 UTC / 1:05 PT, Sonnet 5 errors are back to baseline, but we're seeing an increased error rate on Fable 5.

Jul 30, 07:33 UTC
Update - As of 7:32 UTC / 0:32 PT, Opus 5 errors are back to baseline but we're seeing again Sonnet 5's errors up.

Jul 30, 06:26 UTC
Identified - All models except Opus 5 have recovered. We're working to recover Opus 5 as well.

Jul 30, 05:57 UTC
Investigating - We are currently investigating this issue.

Jul 29, 22:36 UTC
Resolved - This issue has been resolved.

Jul 29, 22:20 UTC
Monitoring - From 12:45 PT / 19:45 UTC through to 1:26 PT / 21:26 UTC, we saw elevated rates of errors across Claude models. We have seen recovery in success rates across all models and are monitoring closely to ensure no further issues.

Jul 29, 21:38 UTC
Update - We are continuing to work to fully resolve issues resulting in elevated requests and latency to Claude models. At this time, we are seeing recovery across most models. We will provide an additional update as soon as possible.

Jul 29, 20:33 UTC
Identified - We have identified an issue resulting in elevated errors across multiple models, and are working to resolve this. We will provide an update as soon as possible.

Jul 29, 19:49 UTC
Investigating - We are currently investigating this issue.

Jul 27, 14:36 UTC
Resolved - As of 7:34 PST / 14:34 UTC the errors have returned to baseline.

Jul 27, 14:04 UTC
Update - Haiku 4.5 is also returning errors.

Jul 27, 13:42 UTC
Update - We are currently investigating this issue.

Jul 27, 13:41 UTC
Update - We are continuing to investigate this issue.

Jul 27, 13:39 UTC
Investigating - We are currently investigating this issue.

Jul 27, 12:30 UTC
Resolved - As of 4:47 PST / 11:47 UTC the errors have returned to baseline.

Jul 27, 11:27 UTC
Investigating - We are currently investigating this issue.

Jul 27, 09:05 UTC
Resolved - As of 2:03 PST / 9:03 UTC the errors have returned to baseline.

Jul 27, 08:16 UTC
Investigating - We are currently investigating this issue.

Jul 26, 10:44 UTC
Resolved - This incident has been resolved.

Jul 26, 10:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 26, 10:28 UTC
Update - We are continuing to work on a fix for this issue.

Jul 26, 09:45 UTC
Identified - The issue has been identified and a fix is being implemented.

Jul 26, 09:17 UTC
Investigating - We are currently investigating this issue.

Jul 25, 22:08 UTC
Resolved - This incident has been resolved.

Jul 25, 21:34 UTC
Investigating - We are investigating elevated errors on requests to Claude Fable 5, Claude Sonnet 5, Claude Haiku 4.5, and other Claude models. We will provide an update as soon as possible.

Jul 25, 19:44 UTC
Resolved - This incident has been resolved.

Jul 25, 18:44 UTC
Identified - The issue has been identified and a fix is being implemented.

Jul 25, 18:40 UTC
Investigating - We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, and Claude Haiku 4.5. We will provide an update as soon as possible.

Jul 25, 18:13 UTC
Resolved - For approximately 10 minutes, error rates on Sonnet 4.6 and 5 were elevated. Service returned to normal at approximately 11:07a PDT.

Jul 24, 10:22 UTC
Resolved - This incident has been resolved.

Jul 24, 09:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jul 24, 09:09 UTC
Investigating - We are currently investigating this issue.

Jul 23, 00:10 UTC
Resolved - This incident has been resolved.

Jul 22, 23:52 UTC
Investigating - We are currently investigating this issue.

Jul 24, 15:36 UTC
Resolved - This issue has been resolved.

Jul 22, 17:56 UTC
Identified - Users who installed the following add-ins may experience issues accessing the add-in functionality: Claude by Anthropic for PowerPoint, Claude by Anthropic for Word, and Claude by Anthropic for Excel.

To regain immediate access to Claude for Microsoft 365, install the add-in here: https://marketplace.microsoft.com/en-us/product/office/wa200010725

Jul 22, 17:45 UTC
Resolved - This incident has been resolved.

Jul 22, 17:28 UTC
Identified - The issue has been identified and a fix is being implemented.

Jul 22, 17:27 UTC
Investigating - We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code on the Web, Claude Tag, and Claude Design

Jul 22, 16:12 UTC
Resolved - This incident has been resolved.

Jul 22, 15:36 UTC
Identified - The issue has been identified and a fix is being implemented.

Jul 22, 15:24 UTC
Investigating - We are currently investigating this issue.