Jul 27, 14:36 UTC
Resolved - As of 7:34 PST / 14:34 UTC the errors have returned to baseline.
Jul 27, 14:04 UTC
Update - Haiku 4.5 is also returning errors.
Jul 27, 13:42 UTC
Update - We are currently investigating this issue.
Jul 27, 13:41 UTC
Update - We are continuing to investigate this issue.
Jul 27, 13:39 UTC
Investigating - We are currently investigating this issue.
Jul 27, 12:30 UTC
Resolved - As of 4:47 PST / 11:47 UTC the errors have returned to baseline.
Jul 27, 11:27 UTC
Investigating - We are currently investigating this issue.
Jul 27, 09:05 UTC
Resolved - As of 2:03 PST / 9:03 UTC the errors have returned to baseline.
Jul 27, 08:16 UTC
Investigating - We are currently investigating this issue.
Jul 26, 10:44 UTC
Resolved - This incident has been resolved.
Jul 26, 10:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 10:28 UTC
Update - We are continuing to work on a fix for this issue.
Jul 26, 09:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 26, 09:17 UTC
Investigating - We are currently investigating this issue.
Jul 25, 22:08 UTC
Resolved - This incident has been resolved.
Jul 25, 21:34 UTC
Investigating - We are investigating elevated errors on requests to Claude Fable 5, Claude Sonnet 5, Claude Haiku 4.5, and other Claude models. We will provide an update as soon as possible.
Jul 25, 19:44 UTC
Resolved - This incident has been resolved.
Jul 25, 18:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 25, 18:40 UTC
Investigating - We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, and Claude Haiku 4.5. We will provide an update as soon as possible.
Jul 25, 18:13 UTC
Resolved - For approximately 10 minutes, error rates on Sonnet 4.6 and 5 were elevated. Service returned to normal at approximately 11:07a PDT.
Jul 24, 10:22 UTC
Resolved - This incident has been resolved.
Jul 24, 09:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 09:09 UTC
Investigating - We are currently investigating this issue.
Jul 23, 00:10 UTC
Resolved - This incident has been resolved.
Jul 22, 23:52 UTC
Investigating - We are currently investigating this issue.
Jul 24, 15:36 UTC
Resolved - This issue has been resolved.
Jul 22, 17:56 UTC
Identified - Users who installed the following add-ins may experience issues accessing the add-in functionality: Claude by Anthropic for PowerPoint, Claude by Anthropic for Word, and Claude by Anthropic for Excel.
To regain immediate access to Claude for Microsoft 365, install the add-in here: https://marketplace.microsoft.com/en-us/product/office/wa200010725
Jul 22, 17:45 UTC
Resolved - This incident has been resolved.
Jul 22, 17:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 17:27 UTC
Investigating - We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code on the Web, Claude Tag, and Claude Design
Jul 22, 16:12 UTC
Resolved - This incident has been resolved.
Jul 22, 15:36 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 15:24 UTC
Investigating - We are currently investigating this issue.
Jul 22, 15:23 UTC
Resolved - This incident has been resolved.
Jul 22, 15:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 14:18 UTC
Update - We are continuing to work on a fix for this issue. Haiku 4.5 has recovered
Jul 22, 14:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 22, 13:37 UTC
Investigating - We are currently investigating this issue.
Jul 22, 09:00 UTC
Resolved - This incident has been resolved.
Jul 22, 08:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 08:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 18:03 UTC
Resolved - This incident has been resolved.
Jul 21, 17:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 17:47 UTC
Update - We are continuing to work on a fix for this issue.
Jul 21, 17:46 UTC
Update - We are continuing to work on a fix for this issue.
Jul 21, 17:41 UTC
Update - We are continuing to work on a fix for this issue.
Jul 21, 17:40 UTC
Identified - We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code on the Web, Claude Tag, and Claude Design
Jul 21, 18:18 UTC
Resolved - From 8:28am PT / 15:28 UTC through 9:26am PT / 16:26 UTC users experienced elevated errors on requests to multiple Claude models. This issue has been resolved.
Jul 21, 17:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 15:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 15:35 UTC
Investigating - We are currently investigating this issue.
Jul 21, 16:38 UTC
Resolved - This incident has been resolved.
Jul 21, 15:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 14:44 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 13:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 13:14 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 13:04 UTC
Investigating - We are currently investigating this issue.
Jul 21, 12:07 UTC
Resolved - This incident has been resolved.
Jul 21, 11:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 11:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 11:24 UTC
Update - We are continuing to investigate this issue.
Jul 21, 11:19 UTC
Investigating - We are currently investigating this issue.
Jul 21, 11:18 UTC
Resolved - This incident has been resolved.
Jul 21, 11:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 10:11 UTC
Investigating - We are currently investigating issues with Claude Haiku 4.5 and Opus 4.8.
Jul 21, 08:53 UTC
Resolved - This incident has been resolved.
Jul 21, 08:19 UTC
Update - We are continuing to work on a fix for this issue.
Jul 21, 07:11 UTC
Identified - The issue has been identified and a fix is being implemented.
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