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リーディングビュー

Issues with Google Play subscriptions

Sep 16, 16:51 UTC
Resolved - This issue has been resolved.

Sep 16, 16:18 UTC
Identified - We are aware of an issue affecting users interacting with subscriptions via Google Play, such as when creating a new subscription on Android devices. Google has confirmed an issue with Google Play, and we are awaiting their further updates.

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Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1

Sep 15, 11:14 UTC
Resolved - A fix has been deployed for Claude Mythos 5.1 and Claude Fable 5.1 and we are monitoring to ensure it has resolved the issue.

Sep 15, 10:50 UTC
Monitoring - A fix has been deployed for Claude Mythos 5.1 and Claude Fable 5.1 and we are monitoring to ensure it has resolved the issue.

Sep 15, 09:52 UTC
Update - We are investigating elevated errors on requests to Claude Mythos 5.1 and Claude Fable 5.1. We will provide an update as soon as possible.

Sep 15, 09:48 UTC
Investigating - We are investigating elevated errors on requests to Claude Mythos 5.1 and Claude Fable 5.1. We will provide an update as soon as possible.

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Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1

Sep 11, 14:37 UTC
Resolved - The issue affecting Claude services has been resolved. Impact occurred from 13:57 to 14:20 UTC

Sep 11, 14:28 UTC
Update - A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery.

Sep 11, 14:28 UTC
Monitoring - A fix has been deployed for Claude Mythos 5.1 and Claude Fable 5.1 and we are monitoring for recovery.

Sep 11, 14:21 UTC
Identified - We have identified the cause of elevated errors on requests to Claude Mythos 5.1 and Claude Fable 5.1 and are working on a fix. We will provide an update as soon as possible.

Sep 11, 14:19 UTC
Investigating - We are investigating elevated errors on requests to Claude Fable 5.1 and Claude Mythos 5.1. We will provide an update as soon as possible.

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Elevated latency on the Claude API for some users

Sep 10, 23:24 UTC
Resolved - The issue affecting Claude services has been mitigated.

Sep 10, 21:43 UTC
Identified - We are experiencing slower than normal response times on the Claude API for some customers whose traffic enters through the US Midwest. Users may experience elevated latency and some request timeouts.

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Degraded functionality for Claude Cowork on Windows

Sep 14, 19:14 UTC
Resolved - This issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update

Sep 10, 15:54 UTC
Identified - A Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.

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Elevated errors for multiple models

Sep 3, 16:23 UTC
Resolved - The issue affecting Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5 has been resolved. Impact has ended as of 9:16 PT / 16:16 UTC.

Sep 3, 16:06 UTC
Monitoring - A fix has been deployed for Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5 and we are monitoring for recovery.

Sep 3, 15:25 UTC
Update - The only affected models right now are Opus 4.8 and Opus 5. The rest of the models have recovered to baseline error rate.

Sep 3, 14:49 UTC
Update - We are continuing to work on a fix for this issue.

Sep 3, 13:50 UTC
Update - An exhaustive list of affected models: Mythos/Fable 5.1, Mythos/Fable 5, Opus 5, Opus 4.8, Opus 4.6.

Sep 3, 13:41 UTC
Identified - We have identified the cause of elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5 and are working on a fix. We will provide an update as soon as possible.

Sep 3, 13:26 UTC
Investigating - We are investigating elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5. We will provide an update as soon as possible.

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Elevated errors for Claude Sonnet 5

Sep 3, 12:56 UTC
Resolved - This incident has been resolved.

Sep 3, 12:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Sep 3, 12:37 UTC
Investigating - We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.

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Elevated errors for Claude Sonnet 5

Sep 2, 21:44 UTC
Resolved - The issue affecting Claude Sonnet 5 has been resolved. Impact occurred from 2:05pm PT / 21:05 UTC to 2:19pm PT / 21:19 UTC.

Sep 2, 21:17 UTC
Investigating - We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.

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Delays in credit purchases

Sep 2, 01:24 UTC
Resolved - This issue has been resolved.

Sep 1, 23:26 UTC
Monitoring - We have identified and resolved an issue where users who reached a balance of zero usage credits saw delays in the availability of newly purchased credits, resulting in some requests to the Claude API receiving 'credit balance is too low' errors erroneously. This affected credits purchased from 05:10am PT / 12:10 UTC to 2:35pm PT / 21:35 UTC. At this time, newly purchased credits should be available as expected and we are working to resolve any remaining impact.

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Degraded performance on platform.claude.com and Claude for Microsoft Office 365

Sep 1, 18:07 UTC
Resolved - This issue has been resolved.

Sep 1, 17:52 UTC
Monitoring - We are seeing success rates recover across affected services. Core inference and the API are not impacted.

Sep 1, 17:05 UTC
Investigating - We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

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Degraded performance on claude.ai and Claude Code

Aug 31, 20:36 UTC
Resolved - The issue affecting Claude Code has been resolved. Impact occurred from 16∶55 to 19∶16 UTC.

Aug 31, 19:21 UTC
Investigating - We are investigating reports of degraded performance affecting Claude in Slack, Claude Code on the web, and Code Review. We will provide an update as soon as possible.

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Degraded performance on claude.ai

Aug 31, 17:52 UTC
Resolved - This issue has been resolved.

Aug 31, 17:32 UTC
Monitoring - We have seen success rates return to normal for requests on Claude.ai and are monitoring closely.

Aug 31, 17:23 UTC
Investigating - We are investigating reports of elevated errors affecting chats on claude.ai. We will provide an update as soon as possible.

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Elevated errors on Claude Code and Claude Cowork

Aug 28, 20:21 UTC
Resolved - The issue affecting Claude Cowork and Claude Code on the web has been resolved.

Aug 28, 18:21 UTC
Monitoring - A mitigation has been applied for the issue affecting Claude Cowork and Claude Code on the web, and we are monitoring for recovery. Sessions that disconnected earlier can be retried

Aug 28, 17:22 UTC
Identified - We have identified an issue with an upstream cloud provider affecting Claude Cowork and Claude Code on the web. Some sessions may fail to start or disconnect mid-task; affected sessions can be retried. We are in contact with the provider and will provide an update as soon as possible.

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Issues logging into Claude.ai

Aug 24, 20:26 UTC
Resolved - This issue has been resolved.

Aug 24, 20:11 UTC
Monitoring - We have identified and resolved an issue which resulted in errors when attempting to access Claude.ai, including logging in via subscriptions for Claude Code. Errors occurred between 1:00pm (20:00 UTC) through 1:08pm PT (20:08 UTC). We are monitoring closely to ensure no further issues.

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Errors logging into Claude.ai

Aug 24, 17:16 UTC
Resolved - This issue has been resolved.

Aug 24, 17:12 UTC
Investigating - From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.

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Elevated errors for multiple models

Aug 24, 08:30 UTC
Resolved - This issue has been resolved. From 9:50pm PT / 04:50 UTC through 00:36am PT / 07:36 UTC, users saw elevated errors on requests to Claude models, including Claude Opus 5 and Fable 5.

Aug 24, 07:47 UTC
Update - At this time, we have seen errors stabilize on Opus 5 and Fable 5, and are working to fully resolve success rates on all affected models. We will provide an update as soon as possible.

Aug 24, 06:42 UTC
Update - We are continuing to work to resolve issues causing elevated requests on multiple models. We will provide an update as soon as possible.

Aug 24, 05:27 UTC
Identified - We have identified the cause of elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, and other Claude models and are working on a fix. We will provide an update as soon as possible.

Aug 24, 05:06 UTC
Investigating - We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, and Claude Opus 4.8. We will provide an update as soon as possible.

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Elevated errors on requests to multiple models

Aug 20, 19:42 UTC
Resolved - This issue has been resolved.

Aug 20, 19:16 UTC
Investigating - We are investigating elevated errors on requests to some Claude models. We will provide additional updates as soon as possible.

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Elevated errors on Google connectors

Aug 20, 19:01 UTC
Resolved - This issue has been resolved.

Aug 20, 18:32 UTC
Investigating - We are investigating elevated errors affecting Google connectors (Sheets, Docs, Slides, and Chat) and custom Google integrations on Claude.ai. Core functionality is not affected. We will provide an update as soon as possible.

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Degraded performance for Claude Opus 5 and Claude Haiku 4.5

Aug 19, 11:02 UTC
Resolved - This incident has been resolved.

Aug 19, 10:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 19, 09:42 UTC
Identified - We have identified the cause of elevated errors on requests to Claude Opus 5 and Claude Haiku 4.5 and are working on a fix. We will provide an update as soon as possible.

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