Oct 7, 21:44 UTC
Monitoring - We've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.

Oct 7, 17:28 UTC
Identified - We've identified the cause of errors loading usage data. The Admin API usage report has recovered, and fixes for the platform.claude.com Usage and Rate limits pages are in progress. The most recent 30 minutes of usage may be delayed. Core functionality is not affected.

Oct 7, 16:36 UTC
Update - We are continuing to work on elevated errors affecting usage data on the platform.claude.com Usage and Rate limits pages and the Admin API usage report. A mitigation for the Usage page and the Admin API usage report is rolling out; once it is in place, the most recent usage may take about 30 minutes to appear there. Core functionality is not affected.

Oct 7, 13:25 UTC
Investigating - We are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible.

Oct 7, 21:23 UTC
Resolved - We have identified an issue which resulted in some organizations to be incorrectly paused for having reached their spend limit, resulting in refused requests on the Claude API, Claude.ai, Claude Code, Claude Security, and Claude Cowork. This is now resolved.

Oct 7, 02:33 UTC
Resolved - This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

Oct 7, 01:20 UTC
Investigating - We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

Oct 6, 12:43 UTC
Resolved - The issue affecting Claude Opus 5.5 has been resolved.

Oct 6, 12:37 UTC
Identified - We have identified the cause of elevated errors on requests to Claude Opus 5.5 and are working on a fix. We will provide an update as soon as possible.

Oct 6, 12:24 UTC
Investigating - We are investigating elevated errors on requests to Claude Opus 5.5. We will provide an update as soon as possible.

Oct 5, 13:21 UTC
Resolved - The issue affecting Claude Mythos 5.1 and Claude Fable 5.1 has been resolved. Impact occurred from 05:40 PT / 12:40 UTC to 06:10 PT / 13:10 UTC.

Oct 5, 13:05 UTC
Investigating - We are investigating elevated errors on requests to Claude Mythos 5.1 and Claude Fable 5.1. We will provide an update as soon as possible.

Oct 1, 22:36 UTC
Resolved - This issue has been resolved.

Oct 1, 18:23 UTC
Monitoring - We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

Oct 1, 16:20 UTC
Investigating - We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.