🤖 AI Summary
タイトル：AIは自動車販売人を取るか
著者：BeauHD
サマリー：
自動車ディーラー向けソフトウェア会社Epikarが、顧客対応のためのAI搭載タブレット型端末「Pikar Genie」を開発し、販売人に代わる製品として推進している。現在、フランスや北米にも進出を目指しており、既に南韓の複数のディーラーで使用されている。
このAI装置は顧客が製品について質問したり、カスタマーサービスを提供する販売人と同じように商品情報を探したりできる。しかし、正式な契約や書類の締結は行わない。
レナウトやBMW、フォルクスワーゲンなども韓国で同製品を使用しているが、依然として完全自動化されたショールームには準備不足があるという見解が出ている。
引用元：Tech.Slashdot
An anonymous reader quotes a report from The Drive: An auto dealer software company is pitching AI-powered kiosks designed to replace car salesmen on showroom floors. Automotive News says the industry is "skeptical." But be honest -- would you really rather deal with the average car lot shark than a computer?
Epikar, a South Korean company that cooks up digital management solutions for car dealers, has named its new AI invention the Pikar Genie. The idea is that customers can talk to this device, ask it product questions, and basically do everything you'd do with a car salesman except for actually closing the deal and signing paperwork. Renault, BMW, and Volvo are already using some Epikar products at South Korean dealerships, but this new customer-facing AI product is still in its infancy.
AN reported that "Renault assigns three salespeople to its Seoul showroom enhanced with Epikar automation compared with six for other Renault showrooms in South Korea," according to Epikar CEO Bosuk Han. The company's now looking to expand into America and is apparently already testing its products at at least one dealership stateside. Car-dealer consultant Fleming Ford (Director of Strategic Growth at NCM Associates) said U.S. dealerships "aren't ready for fully automated showrooms."
"The showroom isn't just where you buy a car," Automotive News quoted him saying. "It's where you decide who to trust to help you to choose the right car."
Read more of this story at Slashdot.
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